Cleaning by Cris ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. By using our website or services, you agree to this policy.
1. Information We Collect
We only collect the information you choose to share with us, including:
- Your name
- Your phone number
- Your ZIP code or city
- Whether the request is for a home or a business
- The type of cleaning you are interested in
- Any details you add in the message field, or that you share with us by phone, text, or in person
You do not have to provide this information, but we need it to prepare a quote and schedule your service.
2. How We Use Your Information
We use your information to:
- Respond to your quote request and questions
- Prepare and confirm your cleaning estimate
- Schedule your service and arrange access
- Send appointment reminders, updates, and follow-ups
- Improve our service and your experience
We do not sell, rent, or trade your personal information.
3. Text Message (SMS) Consent
When you provide your phone number or text us, you agree that we may contact you by text message about your quote, scheduling, appointment reminders, and service updates. Message and data rates may apply, and message frequency varies.
You can opt out of text messages at any time by replying STOP. For help, reply HELP. SMS consent is not a condition of purchase, and we do not share your phone number with third parties for their own marketing.
4. How We Share Information
We do not sell or rent your personal information. We only share it with trusted service providers that help us run our business. Specifically, our quote form is processed by FormSubmit (formsubmit.co), a third-party form service that transmits your submission to us by email; your form details are delivered to our business inbox, with a copy sent to our administrative email. Our website is served by a third-party hosting provider. These providers may only use your information to perform services for us.
5. Cookies & Analytics
Our website is simple and does not use tracking cookies to build advertising profiles. We may add basic, privacy-respecting analytics in the future to understand how the site is used so we can improve it; if we do, we will update this policy. Your quote request is processed by FormSubmit (formsubmit.co) and delivered to us by email so it can reach our inbox.
6. Data Security
We take reasonable steps to protect your information, including secure hosting and limiting access to the people who need it to serve you. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. We keep your information only as long as needed to serve you and to meet our legal and business obligations.
7. Your Choices & Rights
- Opt out of text messages anytime by replying STOP
- Ask us to update or correct your information
- Ask us to delete the information we hold about you
To make any of these requests, just contact us using the details below.
8. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version here with an updated date.
10. Contact Us
Questions about this policy or your information? Reach us at:
- Phone or text: (912) 572-1231
- Or use the quote form on our website
Cleaning by Cris · Marietta, GA · Serving Metro Atlanta within about 35 miles of Marietta.